Reference

detik55 Privacy Policy for Indonesia Accounts

Our detik55 Privacy Policy shows how we use account details, phone verification, device signals and wallet records when you access the lobby in Indonesia.

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detik55 detik55 Privacy Policy for Indonesia Accounts
CONTACT ROUTES

Need Privacy Policy Help With DANA?

A clear contact route matters when a Privacy Policy question involves your account or wallet record. Use the support link beside the cashier and describe the exact issue, such as a phone verification query, a DANA reference or a QRIS payment status. We use the details you provide to locate the relevant record and avoid asking for unnecessary account data.

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Policy request

Ask us to explain a data purpose, cookie setting or retention point through the account support path beside the cashier. Include your account identifier, but never send a wallet password.

Wallet record

For DANA, OVO, GoPay or QRIS questions, share the payment reference and approximate time shown in your account. We use those details to check status without requesting private wallet credentials.

Account correction

If your phone number or account detail needs correction, tell support which field is inaccurate after signing in. We may ask for a verification step before changing information tied to access.

DATA PRACTICES

How We Protect Account Data

Privacy controls work alongside the account steps you already use, from phone verification to wallet status checks.

Collected details

We handle details such as your account identifier, phone verification result, sign-in time, browser signals and payment references. We collect them to provide access, answer requests and check unusual activity.

Cookie controls

Cookies can remember sign-in preferences and selected settings in your browser. If you clear browser storage on a mobile device, the policy choices may need to be made again during your next visit.

Account security

Phone verification helps connect account access to the correct person, while device and sign-in signals help identify unusual activity. We will not ask you to provide a DANA or GoPay wallet password.

Retention period

We keep account, support and payment-reference records for as long as needed for the stated purpose or a valid legal requirement. When a record is no longer needed, our process removes or restricts it.

Requesting changes

You can ask about access, correction or removal by using the support path beside the cashier. Describe the requested change clearly, and we may verify account ownership before acting.

Policy contact

A Privacy Policy request should include the account identifier, subject of the request and relevant payment reference when applicable. Please leave out wallet passwords, full card details and unrelated personal data.

Privacy Policy Questions From Indonesian Accounts

These Privacy Policy answers focus on the account actions you are most likely to take, including opening access, signing in from a phone, checking a wallet reference and asking for a data change. If your situation is not listed, use the support route beside the cashier and describe the record involved.

It explains how we collect and use account details, phone verification results, device signals, cookies and payment references. It also sets out retention, security practices and ways to request access or correction.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use references to match status with your account, not to request wallet passwords.

We may record your account identifier, phone verification result, sign-in time, browser or device signals, cookie choices and relevant payment references. These records support access, security checks and account support.

Use the support link beside the cashier after signing in and state which account field is incorrect. Include your account identifier, but omit wallet passwords; we may verify ownership before changing the record.

You can submit a removal request through the support path beside the cashier. We assess it against the purpose of the record and any valid legal requirement, so an immediate removal may not apply to every record.

Cookies remember selected settings and support account access in the browser you are using. Clearing browser storage can remove those choices, and a new device may ask you to select them again.

Yes. Account access, eligibility and certain data requests depend on local law. We apply this Privacy Policy where local law permits and assess requests using the rules that apply to your location.

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